What makes Search Advertising so effective?
The ability to measure the results of search advertising has been
the key to the fantastic growth of this promotional tool. When
you can prove your profits will fall if you reduce your advertising
spend, there is not much dispute about allocating the budget.
Yet, search advertising is only one form of online advertising
and is still only a small part of most big company budgets. Other
digital advertising and offline direct response promotions can be
measured in the same way. What sets Search Advertising apart?
The reason is that search advertising is seen as immediately
useful rather than an interruption of other activity. In the
old days when people still used Yellow Pages, they were actually
searching for listings and adverts of the category they needed.
Nowadays we use the search engines to find more data - and more
accurate data - online whether we are reviewing our options or
are actually ready to buy. Research suggests that a natural
listing on the first page of results is some 7 times more likely to
generate a click than one of the sponsored listings. This
shows searchers are well aware of the difference between the two but
still make frequent use of the adverts to find the information they
need.
This positive contribution to the searchers' findings is shown
also by comparing results of search advertising with content
advertising (in Google terms the difference between AdWords and
AdSense). Content advertising is also placed in suitable
contexts according to the key words used, But now the searcher
has arrived at the given page through other routes than the
search engine so that any advert does not make a direct contribution
to his requirements and is more likely to be seen as an
interruption. The result is that click through rates are
lower.
So why isn't Search Advertising even more widely used?
Well, at any given time there is a finite number of searchers for
any particular product or service. If you are not satisfied
with the number of searches to generate your sales, you have to look
for other channels to attract customers. If your business is
large enough to need a well-known brand image, you must invest in
long term advertising and hope for an eventual return.
So what promotional channels should the average small business
use?
- A website optimised for search engines using the
relevant keywords
Even when you do not expect to use the
internet for active promotion, you need to provide potential
customers and suppliers a basic source of information about
your business.
- Search Advertising to attract those looking for your
business offer.
Spend up to the level of proven
profitability that improves cash flow. This will also
allow you to measure the effectiveness of your site in
converting visitors to customers. Spending will be
limited by the number of relevant searches.
Profitability will be limited by the strength of the
competition and your average net contribution per sale.
- Newsletters, whitepapers, PR
This has a dual role of
adding to the valuable content on your website and so
improving its ranking in the search engines and keeping you
in touch with your existing contact base.
- Networking online and offline, seminars, webinars
Whereas the previous 3 stages can be largely outsourced to
others, networking implies the active use of directors' and
management time to extend your contacts among professional
peers and potential clients. This is not only for
sales but also for receiving market feedback and developing
new business ideas. Results should be measured.
- Any or all traditional promotion channels
Choose those
that can be most effectively focused and measured to
minimise the waste that is inherent in such a strategy.
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